Shipping & Delivery
Everything you need to know about where we ship, how cost is calculated, and what to expect after you order.
Overview
XoxoMart ships to the United States, Canada, the United Kingdom, the EU, Australia, New Zealand, and most other countries worldwide. Every order shows its exact shipping cost and estimated delivery window at checkout before you pay -- there's never a surprise at the end.
Because we carry products from different fulfillment sources, shipping cost and timing can vary by item and destination. The sections below explain how it works.
How shipping cost is calculated
Shipping cost is calculated live at checkout using our fulfillment partner's real-time rates for your specific order and destination -- this gives you the most accurate cost rather than an estimate, and it's clearly shown as a separate line before you pay.
Delivery by region
| Region | Shipping cost | Estimated delivery |
|---|---|---|
| US | Calculated live at checkout using real-time carrier rates | ~5-10 business days |
| Canada | Calculated live at checkout using real-time carrier rates | 7-12 business days |
| United Kingdom & EU | Calculated live at checkout using real-time carrier rates | 8-14 business days |
| Australia & New Zealand | Calculated live at checkout using real-time carrier rates | 10-16 business days |
| Rest of world | Calculated live at checkout using real-time carrier rates | 12-21 business days |
Exact cost and delivery estimate for your address are always confirmed at checkout. Delivery times are estimates and begin once an order ships, not from the order date.
What happens after you order
Tracking your order
Once your order ships, use our Track Order page with your order number and email, or check the Orders tab in My Account if you checked out with an account.
Important conditions
Please make sure your shipping address is complete and correct at checkout -- we're not able to reroute a package once it has shipped. If you believe your address needs correcting, contact us as soon as possible after ordering.
Ready to check on an order?
Track your package or reach out if something looks off.