Privacy Policy

When you use XoxoMart, we may collect information such as:

• Account information -- name, email address, and password, if you create an account.
• Order information -- billing and shipping address, items purchased, and order history.
• Contact information -- details you submit through our Contact form or customer support requests.
• Payment information -- handled by our checkout system as described below; we do not store your full card details.

We use the information above to:

• Process and fulfill your orders, including shipping and returns
• Communicate with you about your orders and account
• Respond to customer support and contact requests
• Maintain and improve our store and services

Payments are processed through our checkout system using the payment methods shown to you at checkout. We do not store your full card details on our own servers.

To fulfill certain orders, we share the necessary order details (such as shipping address and items ordered) with our fulfillment and shipping partners, including our dropshipping fulfillment partner for select products. These partners use your information only to fulfill and ship your order.

Our site uses cookies -- small files stored in your browser -- to keep your cart working, remember your preferences, and help our store function correctly. You can control or disable cookies through your browser settings, though some site features may not work as intended without them.

We do not currently run third-party advertising or analytics tracking (such as Meta/Facebook, Google Analytics, Google Ads, or TikTok tracking) on this site. If this changes in the future, we will update this policy accordingly.

We retain account and order information for as long as needed to provide our services, fulfill legal obligations, and resolve disputes. We take reasonable measures to protect your information, though no method of storage or transmission over the internet is completely secure.

You can review and update your account information at any time from My Account. To request access to, correction of, or deletion of your personal information, contact us and we will respond to your request.

XoxoMart is not directed at children, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Questions about this policy? Reach out through our Contact page.